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Notifications

Throughout the Blueprint application there are workflows and processes that can generate email notifications to users of Blueprint.

Document Nomination events

When a Document is Nominated there are two Notification events available:

  • Acknowledgement to the Submitter to confirm their Document has been nominated successfully

  • Email to the configured Reviewers to inform them that a new Document is ready for Review.

Document Approval/Rejection events

Once a Document has been reviewed and the status amended to either ‘Approved’ or ‘Rejected’ there are two Notification events available:

  • Email to the Submitter to inform them that their Document has been Approved

  • Email to the Submitter to inform them that their Document has been Rejected

Document Review Dates

There are two email notification events for Documents which are near their review expiry or that have now expired:

  • Email to Reviewers to inform them that Documents are due to expired which are sent 30, 14, 7, 3, 2 and 1 day(s) prior to the Next Review Date

  • Email to Reviewers to inform that specific Documents have now expired

Knowledge Bundle creation event

Once a Knowledge Bundle has been created you can configure a Notification to be sent to all users of the Blueprint application to inform them that a new Bundle has been created so that you can easily draw attention and engagement with packs of Knowledge.

Configuration

Within the configuration of Notifications you will need to set up an Outbound Account using a server address and email details (including authentication). Within this you can trigger a test email to ensure the emails are working as expected.

Each Notification event can be enabled or disabled from this screen.

Select edit on an event will open an HTML editor where you will be able to configure the following:

  • Email Subject

  • Email Body Template - This is the main body of the email and is in an HTML structure which you can amend

  • Placeholders - Any custom fields you create within Blueprint can be added into your email templates and auto-populate the metadata into the email